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System RequirementsInstallation1. IMPORTANT: Explore Kilauea Volcano will not run correctly if Virtual Memory is on. Open the Memory control panel and make sure Virtual Memory is off. If you are using another memory extension, such as Connectix's RAM Doubler, turn it off. You must restart your computer for any changes to take effect.2. Open the QuickTime Install folder and double-click the Install QuickTime icon. Follow the instructions in the installation procedure. 3. If you installed QuickTime and have not already restarted your computer, do so now. 4. Drag the folder entitled "Kilauea" onto your hard drive to copy it. 5. Open the Kilauea folder on your hard drive and double click the icon entitled "Explore Kilauea". If you have limited hard drive space you may choose to run the Kilauea application directly from the CD. To do so simply open the Kilauea folder on the KILAUEACD and double-click the icon entitled "Explore Kilauea". This is not recommended, as it will impair performance on slower machines. Troubleshooting1. If you have 8 MB of RAM installed, you need to make sure you have enough memory available. Explore Kilauea Volcano performs best if you have more than 5,500K of RAM free. Here's how to tell whether you have enough RAM available:-Note the "Largest Unused Block". This is the amount of RAM you have available currently. If it is more than 5,500K, you're fine. If it is less than 5,500K, however, you must decrease the amount of memory your system software is using. This will make more memory available. -To decrease the amount of memory that your system software is using, you must disable unnecessary extensions and control panels and restart your computer. 2. Make sure virtual memory is off. If you are using another memory extension, such as Connectix's RAM Doubler, turn it off. You must restart your computer for any changes to take effect. 3. Quit any other applications, screen savers or programs running in the background. If you are on a network or have file sharing turned on, turn it off now. 4. In the finder, click once on the Explore Kilauea icon on your hard drive. Select "Get Info" from the File Menu. Allot additional memory to Explore Kilauea by increasing the preferred size of the program. 5. Explore Kilauea will perform best when the computer is running in 256-color mode. Video looks better in thousands or millions of colors. However, using 256 colors will boost performance on slower machines. To do this open the "monitors" control panel (or "Monitors and Sound" or "Sound or Display" - depending on your System Software version) and set the "settings of selected monitor" to 256. 6. If there is no sound or only some of the sounds are playing, the volume of your system sound may be set to "0". Go to the Apple Menu and select Control Panels and select "Sound" (or "Monitors and Sound" or "Sound or Display" - depending on your System Software version). Set the sound volume to "5" or higher. Uncheck "mute" if it is checked. Restart Explore Kilauea Volcano. 7. Users of some Macintosh models have experienced "Error 10" crashes while using this product. This error forces a restart of your computer. To fix this, open the "Memory" Control Panel, and turn Modern Memory Manager OFF. Restart your computer. 8. If there is no sound in the Lehua story, click on the help (?) button to enter the Help section. Click Help (?) again to return to the Lehua story. The sound should return. 9. On some machines, the timeline in the Eruptions section is not clickable after clicking the glossary. Timeline works again after clicking "Back" 10. If the Explore Kilauea CD disk does not appear on the desktop, check that the "Apple CD Extension" is in the extension folder. This extension is needed for the Macintosh to recognize the CD drive. Additional InfoFor specific questions not covered in the above material, e-mail us at:support @ fireworkstudios.com | top | main | kilauea | order | win tec | mac tec | staff | Copyright © 2003 Fire Work Media, LLC. |